How to Whitelist Our Emails

Many e-mail and Internet companies are now using programs to block unwanted e-mail, often called spam. Sometimes, however, these programs block e-mail you want to receive (like our quarterly newsletters or info about the annual convention).

To Ensure You Are Receiving Emails From AMTA-LA, Do The Following: 

whitelist is a list of accepted items or persons in a set…. a list of email addresses or domain names from which an email blocking program will allow messages to be received.

Why is This Important?

Unsolicited, unwanted advertising email, commonly known as “spam,” has become a big problem.

It’s reached such proportions that most email services and Internet Service Providers (ISPs) have put some sort of blocking or filtering system in place or begun relying on self-proclaimed blacklists to tell the good guys from the bad.

AMTA-LA is fully onboard with their intention to protect you from spam, but pretty much everyone agrees the current systems for stopping spam are far from perfect. They often block email that you’ve specifically requested, but that fits somebody else’s idea of what spam looks like.

The more responsible anti-spam activists are working hard to cut down on these “false positives,” but in the meantime, you might unexpectedly find you’re not getting what you’ve requested from AMTA-LA.

As it happens, there’s something you can do to keep your requested email and newsletters from falling into this false positive trap. You can fight the blacklists with a “white-list,”

How to Whitelist

Of course, every email system is different.

Below are instructions for some of the more popular ones. If yours isn’t here, please contact your ISP’s customer service folks for their instructions. We’d appreciate you using the Contact Form at the bottom of this page to forward us any instructions not listed here; we’ll add them for other Members who need that info.

If you’re using some sort of spam filtering or blocking software yourself (in addition to what your ISP provides), we’ve also listed instructions on how to exempt your subscription from some of the more popular of those programs.


1. In your inbox, locate an email from AMTA-LA.

2. Drag this email to the “primary” tab of your inbox.

3. You’ll see that our emails will go to your primary folder in the future!

Yahoo! Mail

When opening an email message, a “+” symbol should display next to From: and the sender’s name. Select this and an “Add to contacts” pop-up should appear. Select “Save”:

MAC Mail

Select “Mail” and “Preferences” from the top menu.

In the “Preferences” window, click the “Rules” icon. Click the “Add Rule” button.

In the “Rules” window, type a name for your rule in the “Description” field. Use the following settings: “If any of the following conditions are met: From Contains.” Type the sender’s email address in the text field beside “Contains.”

Select “Move Message” and “Inbox” from the drop-down menus. Click “Ok” to save the rule.

Outlook 2003 & Later

Right-click on the message in your inbox. Select “Junk E-mail” from the menu. Click “Add Sender to Safe Senders List.”

There you have it. We hope this has proven useful to you because we are always looking for ways to be of service to our Members.

If you have any questions or comments, please use the Contact Form below.

Contact AMTA-LA

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